SYMPTOMS:

When a user is having javascript problems there are several different symptoms, as listed below, but item 5 is a sure giveaway

1.       Pages that utilize javascript are blank

2.       "Page cannot be displayed" when clicking on a javascript link.

3.       Nothing happens when you click on a javascript link

4.       Data cannot be entered into forms or fields that utilize javascript

5.       In Internet Explorer, when you click on Help->About Internet Explorer the data in the window is blank.

SOLUTION:

The solution is to simply reregister some dlls that are required for the correct operation of javascript.

1.       Go to a command prompt and type the following 3 commands. Click OK after each one in response to the confirmation window.

2.       regsvr32 mshtmled.dll

3.       regsvr32 jscript.dll

4.       regsvr32 /i mshtml.dll